Assistance

Mail
ebusiness.support@eni.com
Phone
+39 0237006070
Opening hours
From Monday to Friday
from 08:30 A.M. to 06:00 P.M. CET - Italian, English, French
from 06:00 P.M. to 11:00 P.M. CET - English
Sunday
from 09:00 A.M. to 05:00 P.M. CET - Italian, English

Contacts


To request information or support you can contact the Eni e-Business Services Contact Center, available both by phone and e-mail. References and time slots of the Contact Center availability are shown on the side of this page.

New users


In order to create a new UserID (or to reactivate an expired one) please contact the Client Manager relevant to each service.

Manuals


All manuals relevant to eBusiness services are under review. Please click here to download available updated manuals.

Technical requirements


At the following link you can download a document containing the minimum and recommended technical specifications for a correct use of the eBusiness services.